Technology Combined with Customer Service: A Better Freight Broker
Sparrow Logistics is a freight brokerage headquartered in Omaha, Nebraska making a difference in the logistics and transportation industry. Are you looking for an honest, transparent, reliable, dedicated, hilarious (ok ok ok) we will stop there, but our logistics team really is the best! We go the extra mile to provide a positive experience to everyone we work with. We care about doing good and being ethical in every relationship we have at Sparrow; that is what sets our team apart from others!
Services + Unmatched Customer Service:
Providing proactive solutions BEFORE you need them because we know how stressful it can be to not have all of the details needed to make an informed decision. Our clients can trust that we will do everything in our power to follow through on our promises made and go the extra mile to ensure expectations are exceeded.
We asked one of Sparrow’s clients to describe their experience in one word and they said, “Efficient – they save us time and we do not need to be concerned for the loads we assign them because it will be taken care of.”
Sparrow Logistics is making a difference in the industry by combining our team’s industry experience with innovative technology to make an impact act for our clients.
What makes the Sparrow team different?
Communication is Top–Priority: Our team goes the extra mile to serve our clients and carriers by providing clear communication. We build a mutually beneficial relationship to ensure parties are transparent and ethical. We care about doing the right thing; we ensure to come through on everything we promise and do everything in our power to deliver on every service and price to which we commit.
Dedicated Carriers: Picked up and delivered on time! Carriers that work for Sparrow Logistics go through an extensive vetting process and must meet the Sparrow Standard to haul for our clients. Having a relationship with dedicated carriers who are professional and committed to their promise allows our team to go the extra mile. We can guarantee your delivery to be picked up and delivered on time.
TMS- Tracking management system: Don’t worry about where your freight is at. With our TMS system, you will be notified by Sparrow’s team often to communicate the status of delivery while in transit. Our team is dedicated to staying up to date on the industry’s latest news and technology trends. We are always looking to and growing our internal resources to offer more and meet the needs of our clients.
GPS Location notifications: updates along the way! Our team will personally work with you to give you updates and be the communicator for our clients and carriers. Rest assured you will have no surprises; you will have all the details from the moment the carrier accepts your load, picking up and delivery, and anything in-between. The Sparrow team is here to make your life more efficient!
No Surprises Here:
A freight broker's role is to help with dispatch, loading, transit, unloading, and ensuring delivery while communicating progress updates to clients via phone and email. Many others fall short, especially double brokers when needing to communicate any problems or proactive solutions because they lack the resources and experience to help. With our team’s extensive training in the market, tracking management system, and offering proactive solutions on freight shipping, our team provides a more efficient and cost-effective process.
We partner alongside you to get your cargo moving and expedited out. We have built a network of relationships through our team’s 20+ years of experience and leverage it when needed to fulfill any needs that a customer has. Looking for a partner that is going to go the extra mile?
Let’s Get Moving!🚛
When needs arise because of a carrier falling through, proper vetting not done prior by another freight broker, or an urgent delivery comes across your desk, know you can trust Sparrow Logistics to communicate with you every step of the way. We provide the best possible experience for employees, clients & carriers. Our special sauce includes honesty, communication, and positivity. 👏
At Sparrow, we are redefining what a transportation broker is. That starts with coming through on everything we promise. We do everything in our power to deliver on every service and price to which we commit. Our culture allows our employees to thrive in their career paths and have fun along the way. Interested in receiving a free quote or getting connected with our team? Contact us today!