3 Ways Sparrow Logistics Better Serves Your Heavy Haul Transport Needs
Heavy haul trucking is hard work— and not just because teams somehow maneuver massive pieces of machinery or equipment onto a transport vehicle; the logistics and legal know-how you need to haul stuff from one place to another properly can be overwhelming. The larger the load – the bigger the headache.
Why you should use a freight broker
One thing that customers might not realize about heavy haul transportation is that there’s often a lot of paperwork required to organize successful, safe, and legal heavy haul transport. Permits are a prime example of the necessary paperwork, but you will also need things like route and engineering surveys, depending on factors like the shipping route and cargo type. Then there are always the insurance records, safety records, and the inspection paperwork that are done on-site to accurately record the condition of the cargo. Having the proper paperwork and permits ensures you won’t get fined, and you’ll have the best route available for transport. Plus, if you need assistance, such as cranes or pilot cars, they’ll be included.
Brokers take all that paperwork off your hands. However, that’s not the only thing we do to go above and beyond for our customers. Here are a few reasons Sparrow should be your first call for heavy haul needs.
How Sparrow does it better
1. We measure thrice, ship once— and fast
There’s a myriad of questions and a lot of information needed for all shipments, and these details are even more crucial for a heavy haul shipment. As freight grows and a more specialized trailer is required, the cost of shipping increases. Additionally, there is a multitude of restrictions when it comes to length, width, height, and weight.
At Sparrow, our team knows exactly what to look for and where and how to get it, proactively addressing what could be very frustrating back and forth. We closely work with our clients and drivers to ensure the details are correct, as a mistake in an “inch” or “pound” can result in thousands of dollars in permits or escorts. These details upfront allow drivers to accurately price, order permits, and plan their routes. Furthermore, based on your shipment's weight, dimensions, loading, and unloading requirements, we will provide a cost-effective solution that meets your needs.
Our real secret sauce, however, is our expertise in expedited shipping. As an expedited brokerage, we’re here to help quickly in an emergency. Where most brokerages can require days in advance notice to prepare, we can work with less than a 24-hour notice to get your order on track.
2. We vet our carriers
Another trait that sets us apart from other brokerages is that we personally “vet” our carriers and speak to every driver before picking up one of our loads to make sure they have every permit and certification to do the job right. Carriers that partner with Sparrow Logistics are held to a high standard to haul for our clients. We strongly believe that having a relationship with dedicated carriers who are professional and committed to their trade allows our team to go the extra mile.
Since we are a small business, we understand how vital it is to find someone you trust who can help you accomplish your goals. We build a mutually beneficial relationship to ensure parties are transparent and ethical because we care about doing the right thing for all involved.
3. We focus on the experience from start to finish
At the heart of our workflow beats strong communication. Each person we work with is far more than a one-and-done deal – they become part of a relationship always worth our time, respect, and effort. We can’t accomplish anything without each other, so we treat each person in the partnership as they deserve and nothing less. From the consultation call to the drop-off, Sparrow will be involved to keep things on track and everyone’s minds at ease.
Why we do it
The shipping process can often be chaotic and requires a lot of diligence. Yet we’ve seen how profit can reflect the amount of effort given. We disagree with that priority system. In an industry where lack of communication with clients and carriers is still tolerated, we believe that blending honesty, transparency, and positivity is the recipe for providing an incredible experience— every time— for everyone involved. This philosophy of rooting a strong customer service mindset into our shipping solutions process is what we believe sets us apart, and we hope you agree.
Contact us today, and let’s hit the road together.